This was my first time trying this restaurant. I had been craving hibachi style cooking for a while. I had been planning on visiting for a while so I checked out the menu online before going. I have a picky eater so I needed to know what I was in for. I saw a possible meal for my little one online but not on the printed menu. When I inquired about it the waitress had no idea what I was talking about even after I showed her on my phone. She said that it wasn't their website even though it had their address as well as their other location. At any rate we were seated by the hostess and while we waited for more people to be seated I noticed that the place wasn't exactly the cleanest. There was still crumbs of food on the grill and on the sides of the grill. The floor was also sticky and my glass of pepsi didn't look clean. Another Yelp reviewer stated that the salad dressing was mayo. I laughed when I saw it because it looked like a glob of spiced mayo. It actually wasn't too bad. I ordered the combo hibachi dinner with strip steak and teriyaki chicken and fried rice instead of steamed. The entire meal was way too salty. I'm not sure where things went wrong. The chef kept saying ooh this is Japanese ketchup as he poured lots of some sauce on the food. I don't know if it was soy sauce or not. There was plenty of food but it just didn't do it for me. It wasn't worth what I paid and the fried rice was pitiful. Save your money and don't bother paying the extra $2. I won't be going back. Once was enough. I'll stick with the chain restaurants. By the way just a side note another Yelper mentioned the dirty fish tank that greets you. Well its still filthy. My kid liked it because it looked like Dori in Finding Nemo and followed his finger as he went from one side to another.
(2)
Tina B.
I stopped going to Hibachi years ago. I just can't stand the look of that poor fish tank when I walk in. Please clean it! It's been years now that it has been that filthy! Today I decided that I needed sushi so I braved going back. Servers are usually awful so I went for take out. I ordered a dragon roll. I was disapointed that the roll looked sloppy and not very appatizing. I was charged .50 for sauce on the side. No one was in the restaurant and it was lunch time. I really feel bad our city has a place that is not cared for and you can tell it's not doing well because of lack of customers. These people need to get there stuff together. When I used to come in the owner would sit at the bar and drink while the restaurant was out of supplies. I will drive the extra miles to get to Wasabi instead.
(1)
Katy S.
I was not expecting good things based on the other Yelp reviews of Hibachi, but I was pleasantly surprised. The atmosphere at Hibachi is very nice and they were easily able to accommodate our larger group of 20 people. The service was very good and they made sure we were taken care of. I cannot comment on the hibachi as I opted for sushi, but the sushi was fresh and delicious. The seaweed salad was also very cold and good. My dining mates enjoyed the hibachi and the chef made it entertaining. The portions were very large and everyone left full and happy. I have no complaints about my experience at Hibachi!
(4)
Jennifer L.
I really like this place. It's my restaurant of choice when traveling to this area. I can always try something different and you can order hibachi from the bar which is awesome. The staff is friendly and accommodating. I really go in for both the people and the food. Will continue to frequent this place as long as I'm in town! The Japanese nachos are my favorite appetizer (I live dip and it reminds me of crab/tuna dip in a chip) the salmon sashimi is always delicious and the filet mignon hibachi was delicious.
(5)
G F.
This place is sad looking. I would only come here to do hibachi in a group setting. It's not very crowded so you will feel the restaurant is yours. So dreary looking and always empty. Had the sushi, not bad.
(3)
Jillian R.
There was a giant piece of butter in my fried rice and it just tasted too buttery/salty in general. Worst part is... About 2 seconds after we both finished eating my boyfriend and I immediately needed to both use the bathroom. Oh my god it was horrible. My boyfriend also noted there was only one stall in the men's room so he had to wait and it was almost too late. You don't even want to know. Well, maybe you do. It was like... A soft serve chocolate ice cream just pouring out of our bum holes... Seriously... Wet, liquid shit, everywhere. Yuck. Haha. This is gross, but, true. Avoid this place if you can. Worst hibachi I've ever had in my life.
(1)
Steve H.
If I had to review this place solely based on the Hibachi experience I'd probably have given it at least three stars. The Hibachi grill was pretty standard. The food was OK, not great, and the chef did a nice job with the grill entertainment. Aside from that, this place is awful. The first thing I noticed was how empty it was at 6:30 p.m. on a Thursday. That should have been my first clue. Then, I couldn't help but notice how dirty the place was overall. My feet were sticking to the floor as I walked to our table and once I sat down my shoes were almost glued to the floor. Our server was pretty bad...and that's being kind. My 13-year old son ordered a California roll for dinner. My 10, soon to be 11-year old daughter ordered the Pokemon (chicken/shrimp Hibachi). My wife had the pineapple chicken hibachi and I had a chicken stir fry hibachi. Again, the Hibachi was fine. The egg rolls we ordered could have been frozen and microwaved and the soup was pretty gross. I had planned to be very stingy on my tip due to our server's lack of attention to our table. With no other tables--I'm not exaggerating, we were the only group in the hibachi side of the restaurant--our server should have checked on us, at least to refill our drinks. I was shocked when I received the bill to see 18-percent gratuity already added, which pushed our dinner total for four (two adults and two kids) to $91.50. Seriously? 18-percent gratuity? No wonder our server seemed careless. He was. He already was getting 18-percent, why work harder? Our purpose for visiting the Hibachi was to celebrate my daughter's birthday. It was her choice. She wanted the sparkler cake dessert. Unfortunately, this Hibachi didn't have it. They did have a cheesecake my kids were excited about, but apparently the restaurant was out. They settled for sherbert, which might have been in the freezer since the day the place opened. At least they ate the whipped cream. We won't be back and I don't recommend this place to anyone else.
(2)
Jeff B.
This place is very average in all respects. Plusses- the do not skimp on the proteins and vegetables. Negatives - salad dressing is mayo, no garlic, pepper, and bland fried rice. Only 2 eggs for 8 orders of fried rice. The show was pretty borring.
(2)
Naila D.
I have it three stars bc the service was kind of crappy and the food was not hot. I really don't know if I'll come back to this place. The waitress was ok in the beginning but as the meal progressed she got lazy. I sat in the sushi bar area bc I was alone which wasn't a problem. I ordered the New York strip and scallops which was a combo. The salad and soup came out and the lettuce was discolored and the onions were tough. My entree arrived pretty fast but she never brought any sauce that would normally be offered when you sit at the large cooking/hibachi table (Idk the real name). Instead she stood there talking to a guy who ordered take out about phone cases. About 15 minutes later she finally remembered I existed and asked if everything was ok? I told her I never received sauce and asked for a box and sauce. She did, finally, bring me both sauces and her lack of service was reflected in the gratuity. "Good service prompts good reward."
(3)
Stephanie S.
I'm only giving one star because the miso soup was good. To start it off, the place was empty when my boyfriend and I arrived. That should have been the first indicator that our experience was going to be disappointing. The dressing on the salad was literally mayonnaise. The yum yum sauce tasted pretty mayo-y too, but the boyfriend didn't seem to mind it too much. The hibachi was nice and efficient, we were the only people there though. After a few bites of my meal I notice a hair so naturally I pulled it out. I'm normally not one to complain if I'm unsatisfied but I draw the line at hair. When I told our server she offered a new plate of rice, which I refused and then she took my plate away. When she returned she told us she took $2 off the bill for the rice...and then she said 'none of us have long hair, that's not our hair'. Keep in mind before I said anything about it I made sure it wasn't my hair...I have RED,CURLY hair. The hair I found was brown and about 5 inches long. Oh yes, every employee we encountered besides the man who grilled our food had long hair. The guy who prebussed our soup/salad dishes had his hair in a ponytail. Don't try to make the guest look at fault, especially in this situation. I understand hair falls out, but I don't want it in my overpriced food. Won't be returning.
(1)
Joel E.
Decided to take the kids to their first hibachi experience. This place was the closest, plus they had a Groupon deal... easy decision. I made reservations for 8pm Friday night. Never been here before, kids were excited. When we first walked in, we were greeted by a dirty, pathetic looking fish tank with only a fish or two in it. My daughter agreed and let out a long, drawn out "uh, yeaaaahhhh". Not a very impressive first impression to be greeted with. There weren't many people dining in, so we were seated immediately... which I would've expected anyway as we had reservations. We were seated at a table in which already had a couple seated. They asked our server how much longer until the cook comes. The couple told us that they had already finished their soup and salad and had been there a while and were thinking of leaving. But just as they said that, our chef came. I thought the food was pretty good, aside from my steak being a bit over cooked - I asked for medium and it was little on the well done side. The shrimps, scallops, and chicken were all well prepared. I thought the chef could've been a tad more entertaining, but the kids enjoyed the show and their food. Our server was really nice and attentive. Overall, a decent experience... but I'd advise to do something about that aquarium.
(3)
Jay Y.
Okay food and fun for the kids. Don't bother with the birthday special as they do not honor it.
(3)
Greg N.
I called in and order before leaving work so that I could just grab it and go. It was just barely okay, and it filled my tummy. That is pretty much what I was looking for seeing as how this isn't really a sushi place. In fact, I guess I really don't recommend the sushi at all. It was pretty bad. Their hibachi is much better. On hibachi's website they advertise that Wednesday and Sunday are 'buy-one-get-one-half-off sushi days' yet when I asked the hostess why I was overcharged she told me the deal only applies to dine-in customers. Hibachi fails to mention that on their website or on their menu. This place is dirty. If you can find a different hibachi style-restaurant that is just slightly further then I would go there. Definitely if you want sushi do not eat here.
(2)
Christina N.
Simply not the same is used to be.
(5)
Michelle J.
This was my first time trying this restaurant. I had been craving hibachi style cooking for a while. I had been planning on visiting for a while so I checked out the menu online before going. I have a picky eater so I needed to know what I was in for. I saw a possible meal for my little one online but not on the printed menu. When I inquired about it the waitress had no idea what I was talking about even after I showed her on my phone. She said that it wasn't their website even though it had their address as well as their other location. At any rate we were seated by the hostess and while we waited for more people to be seated I noticed that the place wasn't exactly the cleanest. There was still crumbs of food on the grill and on the sides of the grill. The floor was also sticky and my glass of pepsi didn't look clean. Another Yelp reviewer stated that the salad dressing was mayo. I laughed when I saw it because it looked like a glob of spiced mayo. It actually wasn't too bad. I ordered the combo hibachi dinner with strip steak and teriyaki chicken and fried rice instead of steamed. The entire meal was way too salty. I'm not sure where things went wrong. The chef kept saying ooh this is Japanese ketchup as he poured lots of some sauce on the food. I don't know if it was soy sauce or not. There was plenty of food but it just didn't do it for me. It wasn't worth what I paid and the fried rice was pitiful. Save your money and don't bother paying the extra $2. I won't be going back. Once was enough. I'll stick with the chain restaurants. By the way just a side note another Yelper mentioned the dirty fish tank that greets you. Well its still filthy. My kid liked it because it looked like Dori in Finding Nemo and followed his finger as he went from one side to another.
(2)
Tina B.
I stopped going to Hibachi years ago. I just can't stand the look of that poor fish tank when I walk in. Please clean it! It's been years now that it has been that filthy! Today I decided that I needed sushi so I braved going back. Servers are usually awful so I went for take out. I ordered a dragon roll. I was disapointed that the roll looked sloppy and not very appatizing. I was charged .50 for sauce on the side. No one was in the restaurant and it was lunch time. I really feel bad our city has a place that is not cared for and you can tell it's not doing well because of lack of customers. These people need to get there stuff together. When I used to come in the owner would sit at the bar and drink while the restaurant was out of supplies. I will drive the extra miles to get to Wasabi instead.
(1)
Jillian R.
There was a giant piece of butter in my fried rice and it just tasted too buttery/salty in general. Worst part is... About 2 seconds after we both finished eating my boyfriend and I immediately needed to both use the bathroom. Oh my god it was horrible. My boyfriend also noted there was only one stall in the men's room so he had to wait and it was almost too late. You don't even want to know. Well, maybe you do. It was like... A soft serve chocolate ice cream just pouring out of our bum holes... Seriously... Wet, liquid shit, everywhere. Yuck. Haha. This is gross, but, true. Avoid this place if you can. Worst hibachi I've ever had in my life.
(1)
Elesa B.
This place is the ultimate worst. I am disgusted about our dinner and service and management from last nights dinner. First I am allergic to shrimp and the cook decides to fling hot shrimp off the grill into my husbands mouth with no warning. It did bounce off me. Upon lighting the grill, the cook struck a match and a piece hit my chin. The ultimate is there were 3 parties at our table. Us and 2 black parties. All parties of 3. The black had 18% gratuities added on their checks as we did not. Totally disgusted and I am thinking of contacting the City. I do not want to be in a city that is part of this culture.
(1)
Tanya B.
The one star goes to the food, which wasn't bad. Awful service; I mean it! The worst service I've ever received, ever! It started with the hostess not knowing what to do with all the people who were piled up in the door. We had a reservation. Then the manager or owner came and told her something so she started sorting people to their tables; but it was still a total mess. We asked to sit for dinner, not hibachi. Drinks came probably good 15-20 min after we ordered them (we just had a beer and water). Then we ordered some sushi and some hot food. The sushi came relatively fast but when we asked about the hot food the same manager/owner almost got mad and said: I'm so busy here I didn't have time to go to the kitchen to get it yet. WTF?!!!!! We never did get our miso soups, which I guess were getting cold in the kitchen, even though we asked for them a couple of times. Then came the check and there was a mistake on it, of course. I waited for her to come back and pick it up - she never did. I finally went to the bar where she was standing, cleaning glasses and chatting with some customer at the bar. When I said: I'd like to pay now, please? She was like: oh ok... like she was doing me a favor. I didn't leave any tip; and it takes a lot for me to not leave any tip, cause I used to be a waitress and know how important those are. Obviously, we will never be back.
(1)
John S.
My wife and I were in the neighborhood and decided to stop here on a whim. Upon entering the restaurant there was nothing special and two hostesses who weren't too knowledgeable about the menu. My wife and I decided to opt for just sushi and pass on hibachi this time. We had the usual maki rolls, California, Spicy Tuna, and Philadelphia rolls. We also tried the Ruby and Dragon rolls which were house specialty rolls which came recommended by the waitress. We also each got a side of fried rice. The food arrived in a timely manner and is what you would expect from standard maki rolls. The specialty rolls were very good. my wife and I really enjoyed the dragon roll. The ruby roll had a bit too much fish roe for our liking but was still decent. the fried rice, for some reason, was some of the best fried rice I've had in quite some time. All in all we had a very good meal at prices that were on par with comparable restaurants in the area. My wife and I will most likely return for another sushi dinner on Sunday, because they offer half price that day. I would certainly recommend the sushi for anyone interested in trying a new place.
(4)
Stephanie B.
Not sure I'd come back here. We had to wait for our whole party to arrive before being seated which was annoying, but I was kinda thankful for in the end as it was really cold in the place until they started cooking. It warmed up real quick when the fire started rolling. Most stuff was heavy on the fried or super oily. The chef also had a super fake accent, kinda wondered if he practices in a mirror. The one thing I was really disappointed with was the chef lacked tricks. At the end he flicked shrimp into peoples mouths but no one succeeded on catching any.
(3)
Dave S.
Ordered the sushi maki lunch. The tuna was fair, and the spicy tuna was not spicy. The salmon was okay, and the California roll was bland. I think they just had someone working with a basic knowledge, but I hope it wasn't their regular sushi chef. I also had an issue with pricing, they over charged me and stated that the owner changed the prices in the computer but not on the menus. Guess what? Not my fault. I will not be returning.
(1)
Michael C.
We frequent hibachi in our house. It's entertaining for the kids and the food is ok. However, the last four trips, the entertainment value has been slowing decreasing. It seems like the chefs just don't care anymore. We went there last night for my daughters 4th birthday....apparently it was birthday night bc every table had one. I made a point tot the waitress to let the chef know. I also told the chef, however he neglected or forgot and I was left with a disappointed 4 year old asking me why all the other tables sang happy birthday. I promptly pointed this out to management and someone did come over and sing...however...it was a moot point bc no fire, no fanfare. The food is average at best and the prices are fair, but it seems like everyone there is giving up and doesn't care anymore. In my opinion, hibachi has been on a slow downward spiral for the past year. While Wasabi and Otani might be a little more money, the value is significantly better and worth every additional penny.
(2)
Kelly C.
We were in town visiting family, and we particularly like to go out for hibachi at least once each visit. This time, we went to Hibachi Steak House, and I hope we never have to go back... First of all, I want to preface the remainder of this review by saying that the only thing that saved them from one star is the food - we ordered a sushi roll (I can't remember which one now) as an appetizer as well as hibachi dinners, and it was all outstanding. What was not outstanding and easily ruined the entire evening was the chef. I wish I caught his name so I can call him out specifically; we were told that the other chef our family members had in the past was great. He was abusive, rude, and unprofessional towards only the female guests at the table. He seemed to think he was being very funny and witty, but we were taken aback by how immature, mean, and sloppy he was. A probably not exhaustive list of things he did: - Used his spatula to fling bits of onion at my partner and I. I was hit in the face, but my partner managed to duck in time. I'm just glad I wasn't hit in the eye. This was before the tossing of the shrimp game, which I declined to participate in (normally I do). - Made fun of one of the other women's voice and laugh. He would mock it and laugh at her. During the catch-the-shrimp-in-your-mouth game, he asked her to open wide because he was going to toss shrimp at her, and when she did, he gasped and made fun of how large her mouth was. My partner interpreted his mocking as sexual innuendo regarding the guest's ability to perform blowjobs, but I didn't. Whether he's right or not, it was completely inappropriate. She looked genuinely hurt through all of this. - Almost hit one of the other women in the face with a serving tray. He meant to scare her, and thoroughly succeeded. - Continuously made references to the female guests' asses. This would be immature enough, but managed to make it more so by always saying that the yum yum sauce was "good for the bum bum." Again, he only said this to the women at the table. - All, if not most, of the extra food left over after serving was given to my partner's stepmother, again with references to it being good for her bum bum. - He attempted a trick of catching a packed bowl of fried rice right side up in his hat, but botched it and it spilled all over the place. Fine, mistakes happen, but then he served the rice right out of his dirty hat anyway. All this time, to the men at the table, it was "sir, how is your food?" and "sir, is it cooked to your taste?" He was always polite and professional towards the men. Since he was specifically targeting the women at the table, I was literally on the edge of my seat, wondering what he would attempt to do to me next. I go out to eat because I want to relax, enjoy good food, and enjoy the company I am with. This experience was not relaxing or enjoyable at all, in spite of the great food. If it had just been my partner and I, we would have gotten up and left or at least spoken to management (since we were guests of our family members, I didn't want to contribute to the awkward situation any further). Our family members said after that if they return and get the same chef, they will ask to be moved so they don't have to suffer through him again. But hey, at least the food was good.
(2)
Greg F.
My wife and I were doing some shopping nearby, so we decided to give Hibachi a try. It's located in a recently renovated strip along Alpha Drive, so i expected the inside to look relatively new and modern. First impression wasn't the greatest. A large dirty fishtank greets you upon entering. While waiting (10 minutes) for a table, I was finally able to locate the sole fish still living in the filth. Hand-drawn poster boards line the walls of the hostess area. The young hostess apologized for the wait, and we were finally shown to a table. The restaurant is fairly large, with about 10 hibachi tables in back, with a few traditional tables and a bar up front. The decor inside is very plain, and it was freezing at our table. Not to mention that the floor under my feet was sticky. Once we were seated, we proceeded to wait at least another 10 minutes before a server showed up to take our drink orders. To break up the monotony, I decided to use the men's room. The best thing I can say about that experience was there was actually paper towels and soap. The urinals were dirty, and the floor was sticky as well. At this point I had half a mind to get up and leave -- if we weren't so hungry from waiting so long, we probably would have. Our meals were served with the standard onion soup and salad with ginger dressing that every hibachi joint serves. This was by far the worst ginger dressing I've had at a japanese restaurant. It tasted more like thousand island laced with horseradish. If I wasn't so famished I probably wouldn't have eaten it. Luckily for all involved, the chef that showed up to cook our food was very friendly and talented. The food was pretty good, on par with hibachi fare from other local establishments I've had. The menu has a decent selection of meat combinations. I had strip steak and swordfish, which was excellent. Bottom line: decent value, but the sub-par ambiance and spotty service knocks Hibachi steakhouse out of contention for my money. I would rather spend an extra $5-$10 and dine at Wasabi or Benihana. We will not be going back anytime soon.
(2)
Sheri G.
Enjoyed the meals all three times we have been there. The filet and shrimp have always been seasoned well and quite delicious. I disagree that the ginger dressing on the salad is lousy- though different from other restaurants, the yum yum dressing is very good. Everyone has different tastes and this should be considered. I do agree that the dirty fish tank at the front of the restaurant needs to be addressed by the management. The whole from of the restaurant needs a little TLC - but the hibachi tables and food is quite good.
(4)
Jamie C.
The food is good for the price. It is a huge place with lots of tables. I would say the yum yum sauce here only qualifies as yum and the salad dressing cannot touch the ginger dressing of Benihana. But it is fun and they offer coupons.
(3)
Sam C.
Best sushi in town. We have sat at the bar many times and watched Willie, the sushi cheif, perform his magic. He is a true artist. Enjoy.
(5)
Joel E.
Decided to take the kids to their first hibachi experience. This place was the closest, plus they had a Groupon deal... easy decision. I made reservations for 8pm Friday night. Never been here before, kids were excited. When we first walked in, we were greeted by a dirty, pathetic looking fish tank with only a fish or two in it. My daughter agreed and let out a long, drawn out "uh, yeaaaahhhh". Not a very impressive first impression to be greeted with. There weren't many people dining in, so we were seated immediately... which I would've expected anyway as we had reservations. We were seated at a table in which already had a couple seated. They asked our server how much longer until the cook comes. The couple told us that they had already finished their soup and salad and had been there a while and were thinking of leaving. But just as they said that, our chef came. I thought the food was pretty good, aside from my steak being a bit over cooked - I asked for medium and it was little on the well done side. The shrimps, scallops, and chicken were all well prepared. I thought the chef could've been a tad more entertaining, but the kids enjoyed the show and their food. Our server was really nice and attentive. Overall, a decent experience... but I'd advise to do something about that aquarium.
(3)
Jay Y.
Okay food and fun for the kids. Don't bother with the birthday special as they do not honor it.
(3)
Elesa B.
This place is the ultimate worst. I am disgusted about our dinner and service and management from last nights dinner. First I am allergic to shrimp and the cook decides to fling hot shrimp off the grill into my husbands mouth with no warning. It did bounce off me. Upon lighting the grill, the cook struck a match and a piece hit my chin. The ultimate is there were 3 parties at our table. Us and 2 black parties. All parties of 3. The black had 18% gratuities added on their checks as we did not. Totally disgusted and I am thinking of contacting the City. I do not want to be in a city that is part of this culture.
(1)
Greg N.
I called in and order before leaving work so that I could just grab it and go. It was just barely okay, and it filled my tummy. That is pretty much what I was looking for seeing as how this isn't really a sushi place. In fact, I guess I really don't recommend the sushi at all. It was pretty bad. Their hibachi is much better. On hibachi's website they advertise that Wednesday and Sunday are 'buy-one-get-one-half-off sushi days' yet when I asked the hostess why I was overcharged she told me the deal only applies to dine-in customers. Hibachi fails to mention that on their website or on their menu. This place is dirty. If you can find a different hibachi style-restaurant that is just slightly further then I would go there. Definitely if you want sushi do not eat here.
(2)
Christina N.
Simply not the same is used to be.
(5)
Jennifer L.
I really like this place. It's my restaurant of choice when traveling to this area. I can always try something different and you can order hibachi from the bar which is awesome. The staff is friendly and accommodating. I really go in for both the people and the food. Will continue to frequent this place as long as I'm in town! The Japanese nachos are my favorite appetizer (I live dip and it reminds me of crab/tuna dip in a chip) the salmon sashimi is always delicious and the filet mignon hibachi was delicious.
(5)
G F.
This place is sad looking. I would only come here to do hibachi in a group setting. It's not very crowded so you will feel the restaurant is yours. So dreary looking and always empty. Had the sushi, not bad.
(3)
Katy S.
I was not expecting good things based on the other Yelp reviews of Hibachi, but I was pleasantly surprised. The atmosphere at Hibachi is very nice and they were easily able to accommodate our larger group of 20 people. The service was very good and they made sure we were taken care of. I cannot comment on the hibachi as I opted for sushi, but the sushi was fresh and delicious. The seaweed salad was also very cold and good. My dining mates enjoyed the hibachi and the chef made it entertaining. The portions were very large and everyone left full and happy. I have no complaints about my experience at Hibachi!
(4)
Steve H.
If I had to review this place solely based on the Hibachi experience I'd probably have given it at least three stars. The Hibachi grill was pretty standard. The food was OK, not great, and the chef did a nice job with the grill entertainment. Aside from that, this place is awful. The first thing I noticed was how empty it was at 6:30 p.m. on a Thursday. That should have been my first clue. Then, I couldn't help but notice how dirty the place was overall. My feet were sticking to the floor as I walked to our table and once I sat down my shoes were almost glued to the floor. Our server was pretty bad...and that's being kind. My 13-year old son ordered a California roll for dinner. My 10, soon to be 11-year old daughter ordered the Pokemon (chicken/shrimp Hibachi). My wife had the pineapple chicken hibachi and I had a chicken stir fry hibachi. Again, the Hibachi was fine. The egg rolls we ordered could have been frozen and microwaved and the soup was pretty gross. I had planned to be very stingy on my tip due to our server's lack of attention to our table. With no other tables--I'm not exaggerating, we were the only group in the hibachi side of the restaurant--our server should have checked on us, at least to refill our drinks. I was shocked when I received the bill to see 18-percent gratuity already added, which pushed our dinner total for four (two adults and two kids) to $91.50. Seriously? 18-percent gratuity? No wonder our server seemed careless. He was. He already was getting 18-percent, why work harder? Our purpose for visiting the Hibachi was to celebrate my daughter's birthday. It was her choice. She wanted the sparkler cake dessert. Unfortunately, this Hibachi didn't have it. They did have a cheesecake my kids were excited about, but apparently the restaurant was out. They settled for sherbert, which might have been in the freezer since the day the place opened. At least they ate the whipped cream. We won't be back and I don't recommend this place to anyone else.
(2)
Jeff B.
This place is very average in all respects. Plusses- the do not skimp on the proteins and vegetables. Negatives - salad dressing is mayo, no garlic, pepper, and bland fried rice. Only 2 eggs for 8 orders of fried rice. The show was pretty borring.
(2)
Naila D.
I have it three stars bc the service was kind of crappy and the food was not hot. I really don't know if I'll come back to this place. The waitress was ok in the beginning but as the meal progressed she got lazy. I sat in the sushi bar area bc I was alone which wasn't a problem. I ordered the New York strip and scallops which was a combo. The salad and soup came out and the lettuce was discolored and the onions were tough. My entree arrived pretty fast but she never brought any sauce that would normally be offered when you sit at the large cooking/hibachi table (Idk the real name). Instead she stood there talking to a guy who ordered take out about phone cases. About 15 minutes later she finally remembered I existed and asked if everything was ok? I told her I never received sauce and asked for a box and sauce. She did, finally, bring me both sauces and her lack of service was reflected in the gratuity. "Good service prompts good reward."
(3)
Stephanie S.
I'm only giving one star because the miso soup was good. To start it off, the place was empty when my boyfriend and I arrived. That should have been the first indicator that our experience was going to be disappointing. The dressing on the salad was literally mayonnaise. The yum yum sauce tasted pretty mayo-y too, but the boyfriend didn't seem to mind it too much. The hibachi was nice and efficient, we were the only people there though. After a few bites of my meal I notice a hair so naturally I pulled it out. I'm normally not one to complain if I'm unsatisfied but I draw the line at hair. When I told our server she offered a new plate of rice, which I refused and then she took my plate away. When she returned she told us she took $2 off the bill for the rice...and then she said 'none of us have long hair, that's not our hair'. Keep in mind before I said anything about it I made sure it wasn't my hair...I have RED,CURLY hair. The hair I found was brown and about 5 inches long. Oh yes, every employee we encountered besides the man who grilled our food had long hair. The guy who prebussed our soup/salad dishes had his hair in a ponytail. Don't try to make the guest look at fault, especially in this situation. I understand hair falls out, but I don't want it in my overpriced food. Won't be returning.
(1)
Dave S.
Ordered the sushi maki lunch. The tuna was fair, and the spicy tuna was not spicy. The salmon was okay, and the California roll was bland. I think they just had someone working with a basic knowledge, but I hope it wasn't their regular sushi chef. I also had an issue with pricing, they over charged me and stated that the owner changed the prices in the computer but not on the menus. Guess what? Not my fault. I will not be returning.
(1)
Michael C.
We frequent hibachi in our house. It's entertaining for the kids and the food is ok. However, the last four trips, the entertainment value has been slowing decreasing. It seems like the chefs just don't care anymore. We went there last night for my daughters 4th birthday....apparently it was birthday night bc every table had one. I made a point tot the waitress to let the chef know. I also told the chef, however he neglected or forgot and I was left with a disappointed 4 year old asking me why all the other tables sang happy birthday. I promptly pointed this out to management and someone did come over and sing...however...it was a moot point bc no fire, no fanfare. The food is average at best and the prices are fair, but it seems like everyone there is giving up and doesn't care anymore. In my opinion, hibachi has been on a slow downward spiral for the past year. While Wasabi and Otani might be a little more money, the value is significantly better and worth every additional penny.
(2)
Andy J.
This place has been open in the recently renovated Alpha Plaza in Highland Heights for a few months now. I have been meaning to try it out because I really enjoy Japanese hibachi restaurants and want to support the businesses in this area. My immediate review is that I was very disappointed and most likely will not return. The first impression of the place was not great. handwritten signs on the front door advertising a Mother's day special seemed kind of low class. Then the two high school aged greeters at the door were very immature. There was a very gross floor cleaning machine in the front entry and the girl at the desk was eating Arby's. When we got to our table our server was named Mei. She was not attentive and it was not a great impression. Because we were waiting so long I checked out the cheesy decor of the place and also visited the restroom which wouldve been a better fit in a dive bar than a steak house. The service was slow and it took forever to get our refills on our drinks. The onion soup was decent but the salad was not appetizing at all. The ginger dressing had a terrible taste. I usually love the ginger dressing but I couldnt make it thru two bites. The saving grace for this place was when our chef showed up. I wish i could've caught his name because he deserves special mention. He put on a great show and his food tasted great! I ordered the New York strip steak medium-rare and he cooked it perfectly. The fried rice was delicious. My wife ordered the teriyaki chicken and she did not like it. The sauce wasn't good in her opinion. So overall our check came to $37.60 for the teriyaki chicken, steak, two fried rices. We didn't order any drink other than water. Unfortunately, i feel bad rating this place poorly, but they definetly need to make some improvements to be charging the prices they are.
(2)
Cassie C.
I think it is a decent vibe with above average food. The service varies, but I usually have a good experience. It's a nice neighborhood spot.
(4)
Kelly C.
We were in town visiting family, and we particularly like to go out for hibachi at least once each visit. This time, we went to Hibachi Steak House, and I hope we never have to go back... First of all, I want to preface the remainder of this review by saying that the only thing that saved them from one star is the food - we ordered a sushi roll (I can't remember which one now) as an appetizer as well as hibachi dinners, and it was all outstanding. What was not outstanding and easily ruined the entire evening was the chef. I wish I caught his name so I can call him out specifically; we were told that the other chef our family members had in the past was great. He was abusive, rude, and unprofessional towards only the female guests at the table. He seemed to think he was being very funny and witty, but we were taken aback by how immature, mean, and sloppy he was. A probably not exhaustive list of things he did: - Used his spatula to fling bits of onion at my partner and I. I was hit in the face, but my partner managed to duck in time. I'm just glad I wasn't hit in the eye. This was before the tossing of the shrimp game, which I declined to participate in (normally I do). - Made fun of one of the other women's voice and laugh. He would mock it and laugh at her. During the catch-the-shrimp-in-your-mouth game, he asked her to open wide because he was going to toss shrimp at her, and when she did, he gasped and made fun of how large her mouth was. My partner interpreted his mocking as sexual innuendo regarding the guest's ability to perform blowjobs, but I didn't. Whether he's right or not, it was completely inappropriate. She looked genuinely hurt through all of this. - Almost hit one of the other women in the face with a serving tray. He meant to scare her, and thoroughly succeeded. - Continuously made references to the female guests' asses. This would be immature enough, but managed to make it more so by always saying that the yum yum sauce was "good for the bum bum." Again, he only said this to the women at the table. - All, if not most, of the extra food left over after serving was given to my partner's stepmother, again with references to it being good for her bum bum. - He attempted a trick of catching a packed bowl of fried rice right side up in his hat, but botched it and it spilled all over the place. Fine, mistakes happen, but then he served the rice right out of his dirty hat anyway. All this time, to the men at the table, it was "sir, how is your food?" and "sir, is it cooked to your taste?" He was always polite and professional towards the men. Since he was specifically targeting the women at the table, I was literally on the edge of my seat, wondering what he would attempt to do to me next. I go out to eat because I want to relax, enjoy good food, and enjoy the company I am with. This experience was not relaxing or enjoyable at all, in spite of the great food. If it had just been my partner and I, we would have gotten up and left or at least spoken to management (since we were guests of our family members, I didn't want to contribute to the awkward situation any further). Our family members said after that if they return and get the same chef, they will ask to be moved so they don't have to suffer through him again. But hey, at least the food was good.
(2)
Greg F.
My wife and I were doing some shopping nearby, so we decided to give Hibachi a try. It's located in a recently renovated strip along Alpha Drive, so i expected the inside to look relatively new and modern. First impression wasn't the greatest. A large dirty fishtank greets you upon entering. While waiting (10 minutes) for a table, I was finally able to locate the sole fish still living in the filth. Hand-drawn poster boards line the walls of the hostess area. The young hostess apologized for the wait, and we were finally shown to a table. The restaurant is fairly large, with about 10 hibachi tables in back, with a few traditional tables and a bar up front. The decor inside is very plain, and it was freezing at our table. Not to mention that the floor under my feet was sticky. Once we were seated, we proceeded to wait at least another 10 minutes before a server showed up to take our drink orders. To break up the monotony, I decided to use the men's room. The best thing I can say about that experience was there was actually paper towels and soap. The urinals were dirty, and the floor was sticky as well. At this point I had half a mind to get up and leave -- if we weren't so hungry from waiting so long, we probably would have. Our meals were served with the standard onion soup and salad with ginger dressing that every hibachi joint serves. This was by far the worst ginger dressing I've had at a japanese restaurant. It tasted more like thousand island laced with horseradish. If I wasn't so famished I probably wouldn't have eaten it. Luckily for all involved, the chef that showed up to cook our food was very friendly and talented. The food was pretty good, on par with hibachi fare from other local establishments I've had. The menu has a decent selection of meat combinations. I had strip steak and swordfish, which was excellent. Bottom line: decent value, but the sub-par ambiance and spotty service knocks Hibachi steakhouse out of contention for my money. I would rather spend an extra $5-$10 and dine at Wasabi or Benihana. We will not be going back anytime soon.
(2)
Sheri G.
Enjoyed the meals all three times we have been there. The filet and shrimp have always been seasoned well and quite delicious. I disagree that the ginger dressing on the salad is lousy- though different from other restaurants, the yum yum dressing is very good. Everyone has different tastes and this should be considered. I do agree that the dirty fish tank at the front of the restaurant needs to be addressed by the management. The whole from of the restaurant needs a little TLC - but the hibachi tables and food is quite good.
(4)
Jamie C.
The food is good for the price. It is a huge place with lots of tables. I would say the yum yum sauce here only qualifies as yum and the salad dressing cannot touch the ginger dressing of Benihana. But it is fun and they offer coupons.
(3)
Sam C.
Best sushi in town. We have sat at the bar many times and watched Willie, the sushi cheif, perform his magic. He is a true artist. Enjoy.
(5)
Tanya B.
The one star goes to the food, which wasn't bad. Awful service; I mean it! The worst service I've ever received, ever! It started with the hostess not knowing what to do with all the people who were piled up in the door. We had a reservation. Then the manager or owner came and told her something so she started sorting people to their tables; but it was still a total mess. We asked to sit for dinner, not hibachi. Drinks came probably good 15-20 min after we ordered them (we just had a beer and water). Then we ordered some sushi and some hot food. The sushi came relatively fast but when we asked about the hot food the same manager/owner almost got mad and said: I'm so busy here I didn't have time to go to the kitchen to get it yet. WTF?!!!!! We never did get our miso soups, which I guess were getting cold in the kitchen, even though we asked for them a couple of times. Then came the check and there was a mistake on it, of course. I waited for her to come back and pick it up - she never did. I finally went to the bar where she was standing, cleaning glasses and chatting with some customer at the bar. When I said: I'd like to pay now, please? She was like: oh ok... like she was doing me a favor. I didn't leave any tip; and it takes a lot for me to not leave any tip, cause I used to be a waitress and know how important those are. Obviously, we will never be back.
(1)
John S.
My wife and I were in the neighborhood and decided to stop here on a whim. Upon entering the restaurant there was nothing special and two hostesses who weren't too knowledgeable about the menu. My wife and I decided to opt for just sushi and pass on hibachi this time. We had the usual maki rolls, California, Spicy Tuna, and Philadelphia rolls. We also tried the Ruby and Dragon rolls which were house specialty rolls which came recommended by the waitress. We also each got a side of fried rice. The food arrived in a timely manner and is what you would expect from standard maki rolls. The specialty rolls were very good. my wife and I really enjoyed the dragon roll. The ruby roll had a bit too much fish roe for our liking but was still decent. the fried rice, for some reason, was some of the best fried rice I've had in quite some time. All in all we had a very good meal at prices that were on par with comparable restaurants in the area. My wife and I will most likely return for another sushi dinner on Sunday, because they offer half price that day. I would certainly recommend the sushi for anyone interested in trying a new place.
(4)
Stephanie B.
Not sure I'd come back here. We had to wait for our whole party to arrive before being seated which was annoying, but I was kinda thankful for in the end as it was really cold in the place until they started cooking. It warmed up real quick when the fire started rolling. Most stuff was heavy on the fried or super oily. The chef also had a super fake accent, kinda wondered if he practices in a mirror. The one thing I was really disappointed with was the chef lacked tricks. At the end he flicked shrimp into peoples mouths but no one succeeded on catching any.
(3)
Andy J.
This place has been open in the recently renovated Alpha Plaza in Highland Heights for a few months now. I have been meaning to try it out because I really enjoy Japanese hibachi restaurants and want to support the businesses in this area. My immediate review is that I was very disappointed and most likely will not return. The first impression of the place was not great. handwritten signs on the front door advertising a Mother's day special seemed kind of low class. Then the two high school aged greeters at the door were very immature. There was a very gross floor cleaning machine in the front entry and the girl at the desk was eating Arby's. When we got to our table our server was named Mei. She was not attentive and it was not a great impression. Because we were waiting so long I checked out the cheesy decor of the place and also visited the restroom which wouldve been a better fit in a dive bar than a steak house. The service was slow and it took forever to get our refills on our drinks. The onion soup was decent but the salad was not appetizing at all. The ginger dressing had a terrible taste. I usually love the ginger dressing but I couldnt make it thru two bites. The saving grace for this place was when our chef showed up. I wish i could've caught his name because he deserves special mention. He put on a great show and his food tasted great! I ordered the New York strip steak medium-rare and he cooked it perfectly. The fried rice was delicious. My wife ordered the teriyaki chicken and she did not like it. The sauce wasn't good in her opinion. So overall our check came to $37.60 for the teriyaki chicken, steak, two fried rices. We didn't order any drink other than water. Unfortunately, i feel bad rating this place poorly, but they definetly need to make some improvements to be charging the prices they are.
(2)
Cassie C.
I think it is a decent vibe with above average food. The service varies, but I usually have a good experience. It's a nice neighborhood spot.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Divey Noise Level : Loud Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Michelle J.
This was my first time trying this restaurant. I had been craving hibachi style cooking for a while. I had been planning on visiting for a while so I checked out the menu online before going. I have a picky eater so I needed to know what I was in for. I saw a possible meal for my little one online but not on the printed menu. When I inquired about it the waitress had no idea what I was talking about even after I showed her on my phone. She said that it wasn't their website even though it had their address as well as their other location. At any rate we were seated by the hostess and while we waited for more people to be seated I noticed that the place wasn't exactly the cleanest. There was still crumbs of food on the grill and on the sides of the grill. The floor was also sticky and my glass of pepsi didn't look clean. Another Yelp reviewer stated that the salad dressing was mayo. I laughed when I saw it because it looked like a glob of spiced mayo. It actually wasn't too bad. I ordered the combo hibachi dinner with strip steak and teriyaki chicken and fried rice instead of steamed. The entire meal was way too salty. I'm not sure where things went wrong. The chef kept saying ooh this is Japanese ketchup as he poured lots of some sauce on the food. I don't know if it was soy sauce or not. There was plenty of food but it just didn't do it for me. It wasn't worth what I paid and the fried rice was pitiful. Save your money and don't bother paying the extra $2. I won't be going back. Once was enough. I'll stick with the chain restaurants. By the way just a side note another Yelper mentioned the dirty fish tank that greets you. Well its still filthy. My kid liked it because it looked like Dori in Finding Nemo and followed his finger as he went from one side to another.
(2)Tina B.
I stopped going to Hibachi years ago. I just can't stand the look of that poor fish tank when I walk in. Please clean it! It's been years now that it has been that filthy! Today I decided that I needed sushi so I braved going back. Servers are usually awful so I went for take out. I ordered a dragon roll. I was disapointed that the roll looked sloppy and not very appatizing. I was charged .50 for sauce on the side. No one was in the restaurant and it was lunch time. I really feel bad our city has a place that is not cared for and you can tell it's not doing well because of lack of customers. These people need to get there stuff together. When I used to come in the owner would sit at the bar and drink while the restaurant was out of supplies. I will drive the extra miles to get to Wasabi instead.
(1)Katy S.
I was not expecting good things based on the other Yelp reviews of Hibachi, but I was pleasantly surprised. The atmosphere at Hibachi is very nice and they were easily able to accommodate our larger group of 20 people. The service was very good and they made sure we were taken care of. I cannot comment on the hibachi as I opted for sushi, but the sushi was fresh and delicious. The seaweed salad was also very cold and good. My dining mates enjoyed the hibachi and the chef made it entertaining. The portions were very large and everyone left full and happy. I have no complaints about my experience at Hibachi!
(4)Jennifer L.
I really like this place. It's my restaurant of choice when traveling to this area. I can always try something different and you can order hibachi from the bar which is awesome. The staff is friendly and accommodating. I really go in for both the people and the food. Will continue to frequent this place as long as I'm in town! The Japanese nachos are my favorite appetizer (I live dip and it reminds me of crab/tuna dip in a chip) the salmon sashimi is always delicious and the filet mignon hibachi was delicious.
(5)G F.
This place is sad looking. I would only come here to do hibachi in a group setting. It's not very crowded so you will feel the restaurant is yours. So dreary looking and always empty. Had the sushi, not bad.
(3)Jillian R.
There was a giant piece of butter in my fried rice and it just tasted too buttery/salty in general. Worst part is... About 2 seconds after we both finished eating my boyfriend and I immediately needed to both use the bathroom. Oh my god it was horrible. My boyfriend also noted there was only one stall in the men's room so he had to wait and it was almost too late. You don't even want to know. Well, maybe you do. It was like... A soft serve chocolate ice cream just pouring out of our bum holes... Seriously... Wet, liquid shit, everywhere. Yuck. Haha. This is gross, but, true. Avoid this place if you can. Worst hibachi I've ever had in my life.
(1)Steve H.
If I had to review this place solely based on the Hibachi experience I'd probably have given it at least three stars. The Hibachi grill was pretty standard. The food was OK, not great, and the chef did a nice job with the grill entertainment. Aside from that, this place is awful. The first thing I noticed was how empty it was at 6:30 p.m. on a Thursday. That should have been my first clue. Then, I couldn't help but notice how dirty the place was overall. My feet were sticking to the floor as I walked to our table and once I sat down my shoes were almost glued to the floor. Our server was pretty bad...and that's being kind. My 13-year old son ordered a California roll for dinner. My 10, soon to be 11-year old daughter ordered the Pokemon (chicken/shrimp Hibachi). My wife had the pineapple chicken hibachi and I had a chicken stir fry hibachi. Again, the Hibachi was fine. The egg rolls we ordered could have been frozen and microwaved and the soup was pretty gross. I had planned to be very stingy on my tip due to our server's lack of attention to our table. With no other tables--I'm not exaggerating, we were the only group in the hibachi side of the restaurant--our server should have checked on us, at least to refill our drinks. I was shocked when I received the bill to see 18-percent gratuity already added, which pushed our dinner total for four (two adults and two kids) to $91.50. Seriously? 18-percent gratuity? No wonder our server seemed careless. He was. He already was getting 18-percent, why work harder? Our purpose for visiting the Hibachi was to celebrate my daughter's birthday. It was her choice. She wanted the sparkler cake dessert. Unfortunately, this Hibachi didn't have it. They did have a cheesecake my kids were excited about, but apparently the restaurant was out. They settled for sherbert, which might have been in the freezer since the day the place opened. At least they ate the whipped cream. We won't be back and I don't recommend this place to anyone else.
(2)Jeff B.
This place is very average in all respects. Plusses- the do not skimp on the proteins and vegetables. Negatives - salad dressing is mayo, no garlic, pepper, and bland fried rice. Only 2 eggs for 8 orders of fried rice. The show was pretty borring.
(2)Naila D.
I have it three stars bc the service was kind of crappy and the food was not hot. I really don't know if I'll come back to this place. The waitress was ok in the beginning but as the meal progressed she got lazy. I sat in the sushi bar area bc I was alone which wasn't a problem. I ordered the New York strip and scallops which was a combo. The salad and soup came out and the lettuce was discolored and the onions were tough. My entree arrived pretty fast but she never brought any sauce that would normally be offered when you sit at the large cooking/hibachi table (Idk the real name). Instead she stood there talking to a guy who ordered take out about phone cases. About 15 minutes later she finally remembered I existed and asked if everything was ok? I told her I never received sauce and asked for a box and sauce. She did, finally, bring me both sauces and her lack of service was reflected in the gratuity. "Good service prompts good reward."
(3)Stephanie S.
I'm only giving one star because the miso soup was good. To start it off, the place was empty when my boyfriend and I arrived. That should have been the first indicator that our experience was going to be disappointing. The dressing on the salad was literally mayonnaise. The yum yum sauce tasted pretty mayo-y too, but the boyfriend didn't seem to mind it too much. The hibachi was nice and efficient, we were the only people there though. After a few bites of my meal I notice a hair so naturally I pulled it out. I'm normally not one to complain if I'm unsatisfied but I draw the line at hair. When I told our server she offered a new plate of rice, which I refused and then she took my plate away. When she returned she told us she took $2 off the bill for the rice...and then she said 'none of us have long hair, that's not our hair'. Keep in mind before I said anything about it I made sure it wasn't my hair...I have RED,CURLY hair. The hair I found was brown and about 5 inches long. Oh yes, every employee we encountered besides the man who grilled our food had long hair. The guy who prebussed our soup/salad dishes had his hair in a ponytail. Don't try to make the guest look at fault, especially in this situation. I understand hair falls out, but I don't want it in my overpriced food. Won't be returning.
(1)Joel E.
Decided to take the kids to their first hibachi experience. This place was the closest, plus they had a Groupon deal... easy decision. I made reservations for 8pm Friday night. Never been here before, kids were excited. When we first walked in, we were greeted by a dirty, pathetic looking fish tank with only a fish or two in it. My daughter agreed and let out a long, drawn out "uh, yeaaaahhhh". Not a very impressive first impression to be greeted with. There weren't many people dining in, so we were seated immediately... which I would've expected anyway as we had reservations. We were seated at a table in which already had a couple seated. They asked our server how much longer until the cook comes. The couple told us that they had already finished their soup and salad and had been there a while and were thinking of leaving. But just as they said that, our chef came. I thought the food was pretty good, aside from my steak being a bit over cooked - I asked for medium and it was little on the well done side. The shrimps, scallops, and chicken were all well prepared. I thought the chef could've been a tad more entertaining, but the kids enjoyed the show and their food. Our server was really nice and attentive. Overall, a decent experience... but I'd advise to do something about that aquarium.
(3)Jay Y.
Okay food and fun for the kids. Don't bother with the birthday special as they do not honor it.
(3)Greg N.
I called in and order before leaving work so that I could just grab it and go. It was just barely okay, and it filled my tummy. That is pretty much what I was looking for seeing as how this isn't really a sushi place. In fact, I guess I really don't recommend the sushi at all. It was pretty bad. Their hibachi is much better. On hibachi's website they advertise that Wednesday and Sunday are 'buy-one-get-one-half-off sushi days' yet when I asked the hostess why I was overcharged she told me the deal only applies to dine-in customers. Hibachi fails to mention that on their website or on their menu. This place is dirty. If you can find a different hibachi style-restaurant that is just slightly further then I would go there. Definitely if you want sushi do not eat here.
(2)Christina N.
Simply not the same is used to be.
(5)Michelle J.
This was my first time trying this restaurant. I had been craving hibachi style cooking for a while. I had been planning on visiting for a while so I checked out the menu online before going. I have a picky eater so I needed to know what I was in for. I saw a possible meal for my little one online but not on the printed menu. When I inquired about it the waitress had no idea what I was talking about even after I showed her on my phone. She said that it wasn't their website even though it had their address as well as their other location. At any rate we were seated by the hostess and while we waited for more people to be seated I noticed that the place wasn't exactly the cleanest. There was still crumbs of food on the grill and on the sides of the grill. The floor was also sticky and my glass of pepsi didn't look clean. Another Yelp reviewer stated that the salad dressing was mayo. I laughed when I saw it because it looked like a glob of spiced mayo. It actually wasn't too bad. I ordered the combo hibachi dinner with strip steak and teriyaki chicken and fried rice instead of steamed. The entire meal was way too salty. I'm not sure where things went wrong. The chef kept saying ooh this is Japanese ketchup as he poured lots of some sauce on the food. I don't know if it was soy sauce or not. There was plenty of food but it just didn't do it for me. It wasn't worth what I paid and the fried rice was pitiful. Save your money and don't bother paying the extra $2. I won't be going back. Once was enough. I'll stick with the chain restaurants. By the way just a side note another Yelper mentioned the dirty fish tank that greets you. Well its still filthy. My kid liked it because it looked like Dori in Finding Nemo and followed his finger as he went from one side to another.
(2)Tina B.
I stopped going to Hibachi years ago. I just can't stand the look of that poor fish tank when I walk in. Please clean it! It's been years now that it has been that filthy! Today I decided that I needed sushi so I braved going back. Servers are usually awful so I went for take out. I ordered a dragon roll. I was disapointed that the roll looked sloppy and not very appatizing. I was charged .50 for sauce on the side. No one was in the restaurant and it was lunch time. I really feel bad our city has a place that is not cared for and you can tell it's not doing well because of lack of customers. These people need to get there stuff together. When I used to come in the owner would sit at the bar and drink while the restaurant was out of supplies. I will drive the extra miles to get to Wasabi instead.
(1)Jillian R.
There was a giant piece of butter in my fried rice and it just tasted too buttery/salty in general. Worst part is... About 2 seconds after we both finished eating my boyfriend and I immediately needed to both use the bathroom. Oh my god it was horrible. My boyfriend also noted there was only one stall in the men's room so he had to wait and it was almost too late. You don't even want to know. Well, maybe you do. It was like... A soft serve chocolate ice cream just pouring out of our bum holes... Seriously... Wet, liquid shit, everywhere. Yuck. Haha. This is gross, but, true. Avoid this place if you can. Worst hibachi I've ever had in my life.
(1)Elesa B.
This place is the ultimate worst. I am disgusted about our dinner and service and management from last nights dinner. First I am allergic to shrimp and the cook decides to fling hot shrimp off the grill into my husbands mouth with no warning. It did bounce off me. Upon lighting the grill, the cook struck a match and a piece hit my chin. The ultimate is there were 3 parties at our table. Us and 2 black parties. All parties of 3. The black had 18% gratuities added on their checks as we did not. Totally disgusted and I am thinking of contacting the City. I do not want to be in a city that is part of this culture.
(1)Tanya B.
The one star goes to the food, which wasn't bad. Awful service; I mean it! The worst service I've ever received, ever! It started with the hostess not knowing what to do with all the people who were piled up in the door. We had a reservation. Then the manager or owner came and told her something so she started sorting people to their tables; but it was still a total mess. We asked to sit for dinner, not hibachi. Drinks came probably good 15-20 min after we ordered them (we just had a beer and water). Then we ordered some sushi and some hot food. The sushi came relatively fast but when we asked about the hot food the same manager/owner almost got mad and said: I'm so busy here I didn't have time to go to the kitchen to get it yet. WTF?!!!!! We never did get our miso soups, which I guess were getting cold in the kitchen, even though we asked for them a couple of times. Then came the check and there was a mistake on it, of course. I waited for her to come back and pick it up - she never did. I finally went to the bar where she was standing, cleaning glasses and chatting with some customer at the bar. When I said: I'd like to pay now, please? She was like: oh ok... like she was doing me a favor. I didn't leave any tip; and it takes a lot for me to not leave any tip, cause I used to be a waitress and know how important those are. Obviously, we will never be back.
(1)John S.
My wife and I were in the neighborhood and decided to stop here on a whim. Upon entering the restaurant there was nothing special and two hostesses who weren't too knowledgeable about the menu. My wife and I decided to opt for just sushi and pass on hibachi this time. We had the usual maki rolls, California, Spicy Tuna, and Philadelphia rolls. We also tried the Ruby and Dragon rolls which were house specialty rolls which came recommended by the waitress. We also each got a side of fried rice. The food arrived in a timely manner and is what you would expect from standard maki rolls. The specialty rolls were very good. my wife and I really enjoyed the dragon roll. The ruby roll had a bit too much fish roe for our liking but was still decent. the fried rice, for some reason, was some of the best fried rice I've had in quite some time. All in all we had a very good meal at prices that were on par with comparable restaurants in the area. My wife and I will most likely return for another sushi dinner on Sunday, because they offer half price that day. I would certainly recommend the sushi for anyone interested in trying a new place.
(4)Stephanie B.
Not sure I'd come back here. We had to wait for our whole party to arrive before being seated which was annoying, but I was kinda thankful for in the end as it was really cold in the place until they started cooking. It warmed up real quick when the fire started rolling. Most stuff was heavy on the fried or super oily. The chef also had a super fake accent, kinda wondered if he practices in a mirror. The one thing I was really disappointed with was the chef lacked tricks. At the end he flicked shrimp into peoples mouths but no one succeeded on catching any.
(3)Dave S.
Ordered the sushi maki lunch. The tuna was fair, and the spicy tuna was not spicy. The salmon was okay, and the California roll was bland. I think they just had someone working with a basic knowledge, but I hope it wasn't their regular sushi chef. I also had an issue with pricing, they over charged me and stated that the owner changed the prices in the computer but not on the menus. Guess what? Not my fault. I will not be returning.
(1)Michael C.
We frequent hibachi in our house. It's entertaining for the kids and the food is ok. However, the last four trips, the entertainment value has been slowing decreasing. It seems like the chefs just don't care anymore. We went there last night for my daughters 4th birthday....apparently it was birthday night bc every table had one. I made a point tot the waitress to let the chef know. I also told the chef, however he neglected or forgot and I was left with a disappointed 4 year old asking me why all the other tables sang happy birthday. I promptly pointed this out to management and someone did come over and sing...however...it was a moot point bc no fire, no fanfare. The food is average at best and the prices are fair, but it seems like everyone there is giving up and doesn't care anymore. In my opinion, hibachi has been on a slow downward spiral for the past year. While Wasabi and Otani might be a little more money, the value is significantly better and worth every additional penny.
(2)Kelly C.
We were in town visiting family, and we particularly like to go out for hibachi at least once each visit. This time, we went to Hibachi Steak House, and I hope we never have to go back... First of all, I want to preface the remainder of this review by saying that the only thing that saved them from one star is the food - we ordered a sushi roll (I can't remember which one now) as an appetizer as well as hibachi dinners, and it was all outstanding. What was not outstanding and easily ruined the entire evening was the chef. I wish I caught his name so I can call him out specifically; we were told that the other chef our family members had in the past was great. He was abusive, rude, and unprofessional towards only the female guests at the table. He seemed to think he was being very funny and witty, but we were taken aback by how immature, mean, and sloppy he was. A probably not exhaustive list of things he did: - Used his spatula to fling bits of onion at my partner and I. I was hit in the face, but my partner managed to duck in time. I'm just glad I wasn't hit in the eye. This was before the tossing of the shrimp game, which I declined to participate in (normally I do). - Made fun of one of the other women's voice and laugh. He would mock it and laugh at her. During the catch-the-shrimp-in-your-mouth game, he asked her to open wide because he was going to toss shrimp at her, and when she did, he gasped and made fun of how large her mouth was. My partner interpreted his mocking as sexual innuendo regarding the guest's ability to perform blowjobs, but I didn't. Whether he's right or not, it was completely inappropriate. She looked genuinely hurt through all of this. - Almost hit one of the other women in the face with a serving tray. He meant to scare her, and thoroughly succeeded. - Continuously made references to the female guests' asses. This would be immature enough, but managed to make it more so by always saying that the yum yum sauce was "good for the bum bum." Again, he only said this to the women at the table. - All, if not most, of the extra food left over after serving was given to my partner's stepmother, again with references to it being good for her bum bum. - He attempted a trick of catching a packed bowl of fried rice right side up in his hat, but botched it and it spilled all over the place. Fine, mistakes happen, but then he served the rice right out of his dirty hat anyway. All this time, to the men at the table, it was "sir, how is your food?" and "sir, is it cooked to your taste?" He was always polite and professional towards the men. Since he was specifically targeting the women at the table, I was literally on the edge of my seat, wondering what he would attempt to do to me next. I go out to eat because I want to relax, enjoy good food, and enjoy the company I am with. This experience was not relaxing or enjoyable at all, in spite of the great food. If it had just been my partner and I, we would have gotten up and left or at least spoken to management (since we were guests of our family members, I didn't want to contribute to the awkward situation any further). Our family members said after that if they return and get the same chef, they will ask to be moved so they don't have to suffer through him again. But hey, at least the food was good.
(2)Greg F.
My wife and I were doing some shopping nearby, so we decided to give Hibachi a try. It's located in a recently renovated strip along Alpha Drive, so i expected the inside to look relatively new and modern. First impression wasn't the greatest. A large dirty fishtank greets you upon entering. While waiting (10 minutes) for a table, I was finally able to locate the sole fish still living in the filth. Hand-drawn poster boards line the walls of the hostess area. The young hostess apologized for the wait, and we were finally shown to a table. The restaurant is fairly large, with about 10 hibachi tables in back, with a few traditional tables and a bar up front. The decor inside is very plain, and it was freezing at our table. Not to mention that the floor under my feet was sticky. Once we were seated, we proceeded to wait at least another 10 minutes before a server showed up to take our drink orders. To break up the monotony, I decided to use the men's room. The best thing I can say about that experience was there was actually paper towels and soap. The urinals were dirty, and the floor was sticky as well. At this point I had half a mind to get up and leave -- if we weren't so hungry from waiting so long, we probably would have. Our meals were served with the standard onion soup and salad with ginger dressing that every hibachi joint serves. This was by far the worst ginger dressing I've had at a japanese restaurant. It tasted more like thousand island laced with horseradish. If I wasn't so famished I probably wouldn't have eaten it. Luckily for all involved, the chef that showed up to cook our food was very friendly and talented. The food was pretty good, on par with hibachi fare from other local establishments I've had. The menu has a decent selection of meat combinations. I had strip steak and swordfish, which was excellent. Bottom line: decent value, but the sub-par ambiance and spotty service knocks Hibachi steakhouse out of contention for my money. I would rather spend an extra $5-$10 and dine at Wasabi or Benihana. We will not be going back anytime soon.
(2)Sheri G.
Enjoyed the meals all three times we have been there. The filet and shrimp have always been seasoned well and quite delicious. I disagree that the ginger dressing on the salad is lousy- though different from other restaurants, the yum yum dressing is very good. Everyone has different tastes and this should be considered. I do agree that the dirty fish tank at the front of the restaurant needs to be addressed by the management. The whole from of the restaurant needs a little TLC - but the hibachi tables and food is quite good.
(4)Jamie C.
The food is good for the price. It is a huge place with lots of tables. I would say the yum yum sauce here only qualifies as yum and the salad dressing cannot touch the ginger dressing of Benihana. But it is fun and they offer coupons.
(3)Sam C.
Best sushi in town. We have sat at the bar many times and watched Willie, the sushi cheif, perform his magic. He is a true artist. Enjoy.
(5)Joel E.
Decided to take the kids to their first hibachi experience. This place was the closest, plus they had a Groupon deal... easy decision. I made reservations for 8pm Friday night. Never been here before, kids were excited. When we first walked in, we were greeted by a dirty, pathetic looking fish tank with only a fish or two in it. My daughter agreed and let out a long, drawn out "uh, yeaaaahhhh". Not a very impressive first impression to be greeted with. There weren't many people dining in, so we were seated immediately... which I would've expected anyway as we had reservations. We were seated at a table in which already had a couple seated. They asked our server how much longer until the cook comes. The couple told us that they had already finished their soup and salad and had been there a while and were thinking of leaving. But just as they said that, our chef came. I thought the food was pretty good, aside from my steak being a bit over cooked - I asked for medium and it was little on the well done side. The shrimps, scallops, and chicken were all well prepared. I thought the chef could've been a tad more entertaining, but the kids enjoyed the show and their food. Our server was really nice and attentive. Overall, a decent experience... but I'd advise to do something about that aquarium.
(3)Jay Y.
Okay food and fun for the kids. Don't bother with the birthday special as they do not honor it.
(3)Elesa B.
This place is the ultimate worst. I am disgusted about our dinner and service and management from last nights dinner. First I am allergic to shrimp and the cook decides to fling hot shrimp off the grill into my husbands mouth with no warning. It did bounce off me. Upon lighting the grill, the cook struck a match and a piece hit my chin. The ultimate is there were 3 parties at our table. Us and 2 black parties. All parties of 3. The black had 18% gratuities added on their checks as we did not. Totally disgusted and I am thinking of contacting the City. I do not want to be in a city that is part of this culture.
(1)Greg N.
I called in and order before leaving work so that I could just grab it and go. It was just barely okay, and it filled my tummy. That is pretty much what I was looking for seeing as how this isn't really a sushi place. In fact, I guess I really don't recommend the sushi at all. It was pretty bad. Their hibachi is much better. On hibachi's website they advertise that Wednesday and Sunday are 'buy-one-get-one-half-off sushi days' yet when I asked the hostess why I was overcharged she told me the deal only applies to dine-in customers. Hibachi fails to mention that on their website or on their menu. This place is dirty. If you can find a different hibachi style-restaurant that is just slightly further then I would go there. Definitely if you want sushi do not eat here.
(2)Christina N.
Simply not the same is used to be.
(5)Jennifer L.
I really like this place. It's my restaurant of choice when traveling to this area. I can always try something different and you can order hibachi from the bar which is awesome. The staff is friendly and accommodating. I really go in for both the people and the food. Will continue to frequent this place as long as I'm in town! The Japanese nachos are my favorite appetizer (I live dip and it reminds me of crab/tuna dip in a chip) the salmon sashimi is always delicious and the filet mignon hibachi was delicious.
(5)G F.
This place is sad looking. I would only come here to do hibachi in a group setting. It's not very crowded so you will feel the restaurant is yours. So dreary looking and always empty. Had the sushi, not bad.
(3)Katy S.
I was not expecting good things based on the other Yelp reviews of Hibachi, but I was pleasantly surprised. The atmosphere at Hibachi is very nice and they were easily able to accommodate our larger group of 20 people. The service was very good and they made sure we were taken care of. I cannot comment on the hibachi as I opted for sushi, but the sushi was fresh and delicious. The seaweed salad was also very cold and good. My dining mates enjoyed the hibachi and the chef made it entertaining. The portions were very large and everyone left full and happy. I have no complaints about my experience at Hibachi!
(4)Steve H.
If I had to review this place solely based on the Hibachi experience I'd probably have given it at least three stars. The Hibachi grill was pretty standard. The food was OK, not great, and the chef did a nice job with the grill entertainment. Aside from that, this place is awful. The first thing I noticed was how empty it was at 6:30 p.m. on a Thursday. That should have been my first clue. Then, I couldn't help but notice how dirty the place was overall. My feet were sticking to the floor as I walked to our table and once I sat down my shoes were almost glued to the floor. Our server was pretty bad...and that's being kind. My 13-year old son ordered a California roll for dinner. My 10, soon to be 11-year old daughter ordered the Pokemon (chicken/shrimp Hibachi). My wife had the pineapple chicken hibachi and I had a chicken stir fry hibachi. Again, the Hibachi was fine. The egg rolls we ordered could have been frozen and microwaved and the soup was pretty gross. I had planned to be very stingy on my tip due to our server's lack of attention to our table. With no other tables--I'm not exaggerating, we were the only group in the hibachi side of the restaurant--our server should have checked on us, at least to refill our drinks. I was shocked when I received the bill to see 18-percent gratuity already added, which pushed our dinner total for four (two adults and two kids) to $91.50. Seriously? 18-percent gratuity? No wonder our server seemed careless. He was. He already was getting 18-percent, why work harder? Our purpose for visiting the Hibachi was to celebrate my daughter's birthday. It was her choice. She wanted the sparkler cake dessert. Unfortunately, this Hibachi didn't have it. They did have a cheesecake my kids were excited about, but apparently the restaurant was out. They settled for sherbert, which might have been in the freezer since the day the place opened. At least they ate the whipped cream. We won't be back and I don't recommend this place to anyone else.
(2)Jeff B.
This place is very average in all respects. Plusses- the do not skimp on the proteins and vegetables. Negatives - salad dressing is mayo, no garlic, pepper, and bland fried rice. Only 2 eggs for 8 orders of fried rice. The show was pretty borring.
(2)Naila D.
I have it three stars bc the service was kind of crappy and the food was not hot. I really don't know if I'll come back to this place. The waitress was ok in the beginning but as the meal progressed she got lazy. I sat in the sushi bar area bc I was alone which wasn't a problem. I ordered the New York strip and scallops which was a combo. The salad and soup came out and the lettuce was discolored and the onions were tough. My entree arrived pretty fast but she never brought any sauce that would normally be offered when you sit at the large cooking/hibachi table (Idk the real name). Instead she stood there talking to a guy who ordered take out about phone cases. About 15 minutes later she finally remembered I existed and asked if everything was ok? I told her I never received sauce and asked for a box and sauce. She did, finally, bring me both sauces and her lack of service was reflected in the gratuity. "Good service prompts good reward."
(3)Stephanie S.
I'm only giving one star because the miso soup was good. To start it off, the place was empty when my boyfriend and I arrived. That should have been the first indicator that our experience was going to be disappointing. The dressing on the salad was literally mayonnaise. The yum yum sauce tasted pretty mayo-y too, but the boyfriend didn't seem to mind it too much. The hibachi was nice and efficient, we were the only people there though. After a few bites of my meal I notice a hair so naturally I pulled it out. I'm normally not one to complain if I'm unsatisfied but I draw the line at hair. When I told our server she offered a new plate of rice, which I refused and then she took my plate away. When she returned she told us she took $2 off the bill for the rice...and then she said 'none of us have long hair, that's not our hair'. Keep in mind before I said anything about it I made sure it wasn't my hair...I have RED,CURLY hair. The hair I found was brown and about 5 inches long. Oh yes, every employee we encountered besides the man who grilled our food had long hair. The guy who prebussed our soup/salad dishes had his hair in a ponytail. Don't try to make the guest look at fault, especially in this situation. I understand hair falls out, but I don't want it in my overpriced food. Won't be returning.
(1)Dave S.
Ordered the sushi maki lunch. The tuna was fair, and the spicy tuna was not spicy. The salmon was okay, and the California roll was bland. I think they just had someone working with a basic knowledge, but I hope it wasn't their regular sushi chef. I also had an issue with pricing, they over charged me and stated that the owner changed the prices in the computer but not on the menus. Guess what? Not my fault. I will not be returning.
(1)Michael C.
We frequent hibachi in our house. It's entertaining for the kids and the food is ok. However, the last four trips, the entertainment value has been slowing decreasing. It seems like the chefs just don't care anymore. We went there last night for my daughters 4th birthday....apparently it was birthday night bc every table had one. I made a point tot the waitress to let the chef know. I also told the chef, however he neglected or forgot and I was left with a disappointed 4 year old asking me why all the other tables sang happy birthday. I promptly pointed this out to management and someone did come over and sing...however...it was a moot point bc no fire, no fanfare. The food is average at best and the prices are fair, but it seems like everyone there is giving up and doesn't care anymore. In my opinion, hibachi has been on a slow downward spiral for the past year. While Wasabi and Otani might be a little more money, the value is significantly better and worth every additional penny.
(2)Andy J.
This place has been open in the recently renovated Alpha Plaza in Highland Heights for a few months now. I have been meaning to try it out because I really enjoy Japanese hibachi restaurants and want to support the businesses in this area. My immediate review is that I was very disappointed and most likely will not return. The first impression of the place was not great. handwritten signs on the front door advertising a Mother's day special seemed kind of low class. Then the two high school aged greeters at the door were very immature. There was a very gross floor cleaning machine in the front entry and the girl at the desk was eating Arby's. When we got to our table our server was named Mei. She was not attentive and it was not a great impression. Because we were waiting so long I checked out the cheesy decor of the place and also visited the restroom which wouldve been a better fit in a dive bar than a steak house. The service was slow and it took forever to get our refills on our drinks. The onion soup was decent but the salad was not appetizing at all. The ginger dressing had a terrible taste. I usually love the ginger dressing but I couldnt make it thru two bites. The saving grace for this place was when our chef showed up. I wish i could've caught his name because he deserves special mention. He put on a great show and his food tasted great! I ordered the New York strip steak medium-rare and he cooked it perfectly. The fried rice was delicious. My wife ordered the teriyaki chicken and she did not like it. The sauce wasn't good in her opinion. So overall our check came to $37.60 for the teriyaki chicken, steak, two fried rices. We didn't order any drink other than water. Unfortunately, i feel bad rating this place poorly, but they definetly need to make some improvements to be charging the prices they are.
(2)Cassie C.
I think it is a decent vibe with above average food. The service varies, but I usually have a good experience. It's a nice neighborhood spot.
(4)Kelly C.
We were in town visiting family, and we particularly like to go out for hibachi at least once each visit. This time, we went to Hibachi Steak House, and I hope we never have to go back... First of all, I want to preface the remainder of this review by saying that the only thing that saved them from one star is the food - we ordered a sushi roll (I can't remember which one now) as an appetizer as well as hibachi dinners, and it was all outstanding. What was not outstanding and easily ruined the entire evening was the chef. I wish I caught his name so I can call him out specifically; we were told that the other chef our family members had in the past was great. He was abusive, rude, and unprofessional towards only the female guests at the table. He seemed to think he was being very funny and witty, but we were taken aback by how immature, mean, and sloppy he was. A probably not exhaustive list of things he did: - Used his spatula to fling bits of onion at my partner and I. I was hit in the face, but my partner managed to duck in time. I'm just glad I wasn't hit in the eye. This was before the tossing of the shrimp game, which I declined to participate in (normally I do). - Made fun of one of the other women's voice and laugh. He would mock it and laugh at her. During the catch-the-shrimp-in-your-mouth game, he asked her to open wide because he was going to toss shrimp at her, and when she did, he gasped and made fun of how large her mouth was. My partner interpreted his mocking as sexual innuendo regarding the guest's ability to perform blowjobs, but I didn't. Whether he's right or not, it was completely inappropriate. She looked genuinely hurt through all of this. - Almost hit one of the other women in the face with a serving tray. He meant to scare her, and thoroughly succeeded. - Continuously made references to the female guests' asses. This would be immature enough, but managed to make it more so by always saying that the yum yum sauce was "good for the bum bum." Again, he only said this to the women at the table. - All, if not most, of the extra food left over after serving was given to my partner's stepmother, again with references to it being good for her bum bum. - He attempted a trick of catching a packed bowl of fried rice right side up in his hat, but botched it and it spilled all over the place. Fine, mistakes happen, but then he served the rice right out of his dirty hat anyway. All this time, to the men at the table, it was "sir, how is your food?" and "sir, is it cooked to your taste?" He was always polite and professional towards the men. Since he was specifically targeting the women at the table, I was literally on the edge of my seat, wondering what he would attempt to do to me next. I go out to eat because I want to relax, enjoy good food, and enjoy the company I am with. This experience was not relaxing or enjoyable at all, in spite of the great food. If it had just been my partner and I, we would have gotten up and left or at least spoken to management (since we were guests of our family members, I didn't want to contribute to the awkward situation any further). Our family members said after that if they return and get the same chef, they will ask to be moved so they don't have to suffer through him again. But hey, at least the food was good.
(2)Greg F.
My wife and I were doing some shopping nearby, so we decided to give Hibachi a try. It's located in a recently renovated strip along Alpha Drive, so i expected the inside to look relatively new and modern. First impression wasn't the greatest. A large dirty fishtank greets you upon entering. While waiting (10 minutes) for a table, I was finally able to locate the sole fish still living in the filth. Hand-drawn poster boards line the walls of the hostess area. The young hostess apologized for the wait, and we were finally shown to a table. The restaurant is fairly large, with about 10 hibachi tables in back, with a few traditional tables and a bar up front. The decor inside is very plain, and it was freezing at our table. Not to mention that the floor under my feet was sticky. Once we were seated, we proceeded to wait at least another 10 minutes before a server showed up to take our drink orders. To break up the monotony, I decided to use the men's room. The best thing I can say about that experience was there was actually paper towels and soap. The urinals were dirty, and the floor was sticky as well. At this point I had half a mind to get up and leave -- if we weren't so hungry from waiting so long, we probably would have. Our meals were served with the standard onion soup and salad with ginger dressing that every hibachi joint serves. This was by far the worst ginger dressing I've had at a japanese restaurant. It tasted more like thousand island laced with horseradish. If I wasn't so famished I probably wouldn't have eaten it. Luckily for all involved, the chef that showed up to cook our food was very friendly and talented. The food was pretty good, on par with hibachi fare from other local establishments I've had. The menu has a decent selection of meat combinations. I had strip steak and swordfish, which was excellent. Bottom line: decent value, but the sub-par ambiance and spotty service knocks Hibachi steakhouse out of contention for my money. I would rather spend an extra $5-$10 and dine at Wasabi or Benihana. We will not be going back anytime soon.
(2)Sheri G.
Enjoyed the meals all three times we have been there. The filet and shrimp have always been seasoned well and quite delicious. I disagree that the ginger dressing on the salad is lousy- though different from other restaurants, the yum yum dressing is very good. Everyone has different tastes and this should be considered. I do agree that the dirty fish tank at the front of the restaurant needs to be addressed by the management. The whole from of the restaurant needs a little TLC - but the hibachi tables and food is quite good.
(4)Jamie C.
The food is good for the price. It is a huge place with lots of tables. I would say the yum yum sauce here only qualifies as yum and the salad dressing cannot touch the ginger dressing of Benihana. But it is fun and they offer coupons.
(3)Sam C.
Best sushi in town. We have sat at the bar many times and watched Willie, the sushi cheif, perform his magic. He is a true artist. Enjoy.
(5)Tanya B.
The one star goes to the food, which wasn't bad. Awful service; I mean it! The worst service I've ever received, ever! It started with the hostess not knowing what to do with all the people who were piled up in the door. We had a reservation. Then the manager or owner came and told her something so she started sorting people to their tables; but it was still a total mess. We asked to sit for dinner, not hibachi. Drinks came probably good 15-20 min after we ordered them (we just had a beer and water). Then we ordered some sushi and some hot food. The sushi came relatively fast but when we asked about the hot food the same manager/owner almost got mad and said: I'm so busy here I didn't have time to go to the kitchen to get it yet. WTF?!!!!! We never did get our miso soups, which I guess were getting cold in the kitchen, even though we asked for them a couple of times. Then came the check and there was a mistake on it, of course. I waited for her to come back and pick it up - she never did. I finally went to the bar where she was standing, cleaning glasses and chatting with some customer at the bar. When I said: I'd like to pay now, please? She was like: oh ok... like she was doing me a favor. I didn't leave any tip; and it takes a lot for me to not leave any tip, cause I used to be a waitress and know how important those are. Obviously, we will never be back.
(1)John S.
My wife and I were in the neighborhood and decided to stop here on a whim. Upon entering the restaurant there was nothing special and two hostesses who weren't too knowledgeable about the menu. My wife and I decided to opt for just sushi and pass on hibachi this time. We had the usual maki rolls, California, Spicy Tuna, and Philadelphia rolls. We also tried the Ruby and Dragon rolls which were house specialty rolls which came recommended by the waitress. We also each got a side of fried rice. The food arrived in a timely manner and is what you would expect from standard maki rolls. The specialty rolls were very good. my wife and I really enjoyed the dragon roll. The ruby roll had a bit too much fish roe for our liking but was still decent. the fried rice, for some reason, was some of the best fried rice I've had in quite some time. All in all we had a very good meal at prices that were on par with comparable restaurants in the area. My wife and I will most likely return for another sushi dinner on Sunday, because they offer half price that day. I would certainly recommend the sushi for anyone interested in trying a new place.
(4)Stephanie B.
Not sure I'd come back here. We had to wait for our whole party to arrive before being seated which was annoying, but I was kinda thankful for in the end as it was really cold in the place until they started cooking. It warmed up real quick when the fire started rolling. Most stuff was heavy on the fried or super oily. The chef also had a super fake accent, kinda wondered if he practices in a mirror. The one thing I was really disappointed with was the chef lacked tricks. At the end he flicked shrimp into peoples mouths but no one succeeded on catching any.
(3)Andy J.
This place has been open in the recently renovated Alpha Plaza in Highland Heights for a few months now. I have been meaning to try it out because I really enjoy Japanese hibachi restaurants and want to support the businesses in this area. My immediate review is that I was very disappointed and most likely will not return. The first impression of the place was not great. handwritten signs on the front door advertising a Mother's day special seemed kind of low class. Then the two high school aged greeters at the door were very immature. There was a very gross floor cleaning machine in the front entry and the girl at the desk was eating Arby's. When we got to our table our server was named Mei. She was not attentive and it was not a great impression. Because we were waiting so long I checked out the cheesy decor of the place and also visited the restroom which wouldve been a better fit in a dive bar than a steak house. The service was slow and it took forever to get our refills on our drinks. The onion soup was decent but the salad was not appetizing at all. The ginger dressing had a terrible taste. I usually love the ginger dressing but I couldnt make it thru two bites. The saving grace for this place was when our chef showed up. I wish i could've caught his name because he deserves special mention. He put on a great show and his food tasted great! I ordered the New York strip steak medium-rare and he cooked it perfectly. The fried rice was delicious. My wife ordered the teriyaki chicken and she did not like it. The sauce wasn't good in her opinion. So overall our check came to $37.60 for the teriyaki chicken, steak, two fried rices. We didn't order any drink other than water. Unfortunately, i feel bad rating this place poorly, but they definetly need to make some improvements to be charging the prices they are.
(2)Cassie C.
I think it is a decent vibe with above average food. The service varies, but I usually have a good experience. It's a nice neighborhood spot.
(4)